Service & Aftermarket

Higher yields in after-sales

Service & Aftermarket

Cirquent supports you in the long-term optimisation and reorganisation of business processes for after-sales, maintenance, vehicle servicing, spare part supply and services.

Toughening competition, falling demand, surplus capacities – sales revenues from new car sales are falling continuously. Increasingly, car manufacturers can generate more profits in after-sales: maintenance, repairs and spare parts can become a real gold mine – assuming the dealer's organisation and services and the interaction with car manufacturers and their components suppliers are attuned. Having the right IT can also play an important part in this process.

Integrated concepts for optimised service management

With its many years of after-sales expertise Cirquent develops integrated concepts for efficient service management and shorter lead times in the areas of maintenance and warranty for its automotive customers. By using auto ID processes we also support spare parts supply for car dealers and service providers. We are not only concerned with fast availability, we also focus on counterfeit protection.

Anti-Counterfeits with solutions for reliable documentation of spare parts supported

End-to-end consulting for aftermarket optimisation

From strategy development and implementation of the organisation to technical operation of the IT systems– Cirquent offers its customers competent support in all areas of service process optimisation. With our end-to-end consulting services our automotive customers can implement their innovative approaches into the aftermarket area at short notice and thus quickly take advantage of the opportunities that are available in the growth market of after-sales. Higher profits can already be achieved in maintenance, vehicle servicing, spare parts supply and services than in new car business.